Warranty and Service Terms
- The STG Trust Policy is applicable only to products purchased through STG Partners (authorized dealers of M/s Emerge Inv LLC).
- This warranty covers manufacturing defects only.
- The warranty is valid from the date of purchase and is applicable only upon presentation of the original invoice and warranty card.
- The Company’s obligation is limited to the repair or replacement of defective parts, at its sole discretion.
- On-site service at no additional cost will be provided for all listed products during the initial one-year warranty period.
- For the remaining warranty period, all warranty requests shall be routed through the retailer from whom the product was purchased, in accordance with standard warranty procedures.
- If the product is determined to be non-serviceable during the applicable warranty period, a replacement shall be provided at no additional cost.
- This warranty shall be void if the product is mishandled, misused, incorrectly installed, modified, or repaired by unauthorized persons.
- Damages resulting from power fluctuations, corrosion, moisture, accidents, exposure to chemicals, or natural disasters are not covered under this warranty.
- This warranty does not cover physical damage, normal wear and tear, scratches, colour fading, rusting, or consumable items (including but not limited to carbon brushes, fuses, batteries, filters, etc.).
- The warranty period shall not be extended or renewed following any repair or replacement.
- The Company reserves the right to amend these terms and conditions without prior notice.
Product List
| ITEM DESCRIPTION | ITEM GROUP | WARRANTY PERIOD |
|---|---|---|
| BRASS ANGLE VALVE STG 1/2" SG 009 | ANGLE VALVE | 10 YEARS |
| BRASS ANGLE VALVE STG 1/2" SG 008 | ANGLE VALVE | 10 YEARS |
| BIDET SPRAY SG 12144 STG | BIDET SPRAY | 3 YEARS |
| BIDET SPRAY SG 12145-A CHROMED SS304 HOSE | BIDET SPRAY | 3 YEARS |
| BIDET SPRAY SG 12145 STG | BIDET SPRAY | 3 YEARS |
| CEILING FAN 56" EPM38670 SILVER STG | FAN CEILING | 5 YEARS |
| SS FLEXIBLE HOSE 14MM X 1/2" X 1 FT SISANIT | FLEXIBLE HOSE | 10 YEARS |
| SS FLEXIBLE HOSE 14MM X 1/2" X 1.1/2 FT SISANIT | FLEXIBLE HOSE | 10 YEARS |
| SS FLEXIBLE HOSE 14MM X 1/2" X 2 FT SISANIT | FLEXIBLE HOSE | 10 YEARS |
| SS FLEXIBLE HOSE 14MM X 1/2" X 3 FT SISANIT | FLEXIBLE HOSE | 10 YEARS |
| SS FLEXIBLE HOSE 14MM X 1/2" X 4 FT SISANIT | FLEXIBLE HOSE | 10 YEARS |
| MIXERS FLEXIBLE HOSE SET SISANIT 45CM (1.5 FT) | FLEXIBLE HOSE | 10 YEARS |
| MIXERS FLEXIBLE HOSE SET SISANIT 60CM (2 FT) | FLEXIBLE HOSE | 10 YEARS |
| MIXERS FLEXIBLE HOSE SET SISANIT 90CM (3 FT) | FLEXIBLE HOSE | 10 YEARS |
| SS 304 FLOOR DRAIN SG-806 [15X15] | FLOOR DRAIN | 20 YEARS |
| SS 304 FLOOR DRAIN SG01813 [15X15] | FLOOR DRAIN | 20 YEARS |
| BRASS WASH BASIN MIXER STG SG-2502 | MIXERS LEVER HANDLE | 5 YEARS |
| WASH BASIN MIXER WHITE CHROME STG SG-2302 | MIXERS LEVER HANDLE | 5 YEARS |
| SINK MIXER WHITE CHROME STG SG-2303 | MIXERS LEVER HANDLE | 5 YEARS |
| BRASS SHOWER MIXER STG SG-2501 | MIXERS LEVER HANDLE | 5 YEARS |
| SHOWER MIXER WHITE CHROME STG SG-2301 | MIXERS LEVER HANDLE | 5 YEARS |
| SINK MIXER SG 2503 | MIXERS LEVER HANDLE | 5 YEARS |
| SHOWER MIXER SG02951 | MIXERS LEVER HANDLE | 7 YEARS |
| WASH BASIN MIXER SG02952 | MIXERS LEVER HANDLE | 7 YEARS |
